DISTANCE SALES CONTRACT
semaozpekmezci.com

ARTICLE 1 — PARTIES

1.1. SELLER / SERVICE PROVIDER

Name/Title: [Sema Özpekmezci / company name here]
Address: [full address]
Tax Office / Tax No: [tax office] / [tax number]
MERSİS No (if any): [MERSİS number]
Phone: [phone number]
Email: info@semaozpekmezci.com
Website: www.semaozpekmezci.com
(Hereinafter referred to as the “SELLER.”)

1.2. BUYER / CONSUMER

Full Name: [will be auto-filled from the order form]
Address: [will be auto-filled from the order form]
Phone: [will be auto-filled from the order form]
Email: [will be auto-filled from the order form]
(Hereinafter referred to as the “BUYER.” The SELLER and the BUYER shall together be referred to as the “Parties.”)

ARTICLE 2 — SUBJECT MATTER

The subject matter of this Contract is to determine the rights and obligations of the parties, pursuant to the provisions of Turkish Consumer Protection Law No. 6502 (“Law No. 6502”) and the Distance Contracts Regulation published in the Official Gazette dated 27.11.2014 and numbered 29188 (the “Regulation”), regarding the sale and performance of the digital training, program, course, and/or consulting service (the “Service”), the qualities, sale price, and payment method of which are specified below, ordered by the BUYER electronically through the SELLER’s website www.semaozpekmezci.com.

The BUYER acknowledges that, prior to placing the order, they have read and been informed, via the SELLER’s website, of the essential characteristics of the Service that is the subject of the Contract, its sale price, payment method, performance conditions, and the preliminary information regarding the right of withdrawal, and that they have given the necessary confirmation electronically.

ARTICLE 3 — INFORMATION ON THE SERVICE THAT IS THE SUBJECT OF THE CONTRACT

Service/Program Name
Sale Price (VAT Included)
Payment Method
Method of Performance/Access
[Program/course/consulting name]
[Amount] TRY
Credit card / Bank transfer-EFT
Digital access (membership/online meeting)

• A detailed description of the Service, its scope, duration, and, if applicable, any certificate/access conditions, are set out on the relevant product/service page of the SELLER’s website and/or in the order confirmation email, and constitute an annex to and an integral part of this Contract.

• The price above includes VAT and any other taxes legally required to be included. Should there be any additional cost not included in the price, this will be separately and clearly stated before the order is placed.

• The Service shall be performed, on the date/period determined by the SELLER, through a live meeting, membership access to recorded video content, delivery of materials by email, and/or similar digital methods. The method of performance is separately specified on the order page for the relevant service.

ARTICLE 4 — GENERAL PROVISIONS

• The BUYER acknowledges, declares, and undertakes that they have read and are informed of the preliminary information set out in Article 3 regarding the essential characteristics, sale price, payment method, and performance of the Service, and that they have given the necessary confirmation electronically.

• The order is established once the BUYER selects the Service on the website, completes payment, and confirms this Contract electronically. The order confirmation is sent to the email address provided by the BUYER.

• Upon the order placed by the BUYER, the SELLER shall commence performance of the Service within a reasonable period following the collection of payment and/or on the date/period specified on the Service page. For services to be provided on a specific date (live group program, workshop, appointment, etc.), the date of performance is separately specified on the purchase page for the relevant service.

• Where the Service is provided in digital form (video, audio, written material, membership area, etc.), the access information (username/password, link, etc.) is sent to the email address provided by the BUYER. The access period, if any, is specified on the sales page for the relevant service.

• Should performance of the Service become impossible due to force majeure (natural disaster, epidemic, change in legislation, technical infrastructure issues, etc.) or reasons attributable to the BUYER, the SELLER shall immediately notify the BUYER of the situation and shall either refund the amount paid by the BUYER or, with the BUYER’s approval, offer an equivalent service.

• The SELLER reserves the right to make changes to the content, scope, or date of presentation of the Service it offers; however, if such changes constitute a material adverse change to the essential characteristics of which the BUYER was informed at the time of purchase, the BUYER will be informed in advance.

• Given its nature, the Service is intended for general information and guidance purposes regarding personal health/nutritional status; it does not replace a medical diagnosis or treatment provided by a physician/dietitian. The BUYER acknowledges that, in the event of an existing health condition, they are obligated to consult their own physician.

ARTICLE 5 — RIGHT OF WITHDRAWAL

Provided that performance has not yet begun, the BUYER has the right to withdraw within 14 (fourteen) days from the date the Contract is established, without giving any reason and without paying any penalty. To exercise the right of withdrawal, it is sufficient to submit written notice to the SELLER within this period through the email or contact channels specified above.

The amount paid by the BUYER shall be refunded, using the same payment method, within 14 days following the SELLER’s receipt of the withdrawal notice.

5.1. Circumstances in Which the Right of Withdrawal Cannot Be Exercised

Pursuant to Article 15 of the Distance Contracts Regulation, the BUYER may not exercise the right of withdrawal in the following circumstances:

• Services whose performance has begun, with the BUYER’s approval, before the expiry of the withdrawal period (e.g., a consulting session, live program, or access to a course that is opened before the 14-day period has expired, at the BUYER’s explicit request and with their approval),

• Services performed instantly in electronic form, or intangible goods delivered instantly to the consumer (e.g., digital content, e-books, or recorded video/audio files that can be downloaded/accessed at the moment of purchase),

• Services that, by their nature, cannot be returned.

In this context, if the BUYER explicitly requests and approves instant access to digital content/a course and/or the commencement of performance of the service before the expiry of the 14-day period, the BUYER acknowledges that they have lost the right of withdrawal with respect to the relevant service. This approval is separately and explicitly obtained from the BUYER at the order/payment stage.

Except for the exceptions above, the 14-day right of withdrawal is reserved with respect to services whose performance has not yet begun.

ARTICLE 6 — RIGHTS AND OBLIGATIONS OF THE SELLER

• The SELLER is obligated to perform the Service that is the subject of the Contract in a manner consistent with the characteristics specified at the time of order, in full, and in compliance with applicable legislation.

• Should the SELLER, for a justified reason, come to realize that it will be unable to supply the Service that is the subject of the Contract, it is obligated to notify the BUYER within a reasonable period from the moment it becomes aware of this and to refund the total amount paid, if any.

• The SELLER processes the BUYER’s personal data only for the purposes of performing the Service, fulfilling obligations arising from legislation, and (where explicit consent is given) marketing communications, in accordance with the Personal Data Protection Law (KVKK).

ARTICLE 7 — RIGHTS AND OBLIGATIONS OF THE BUYER

• The BUYER acknowledges that, before confirming the Contract, they have been informed by the SELLER of the essential characteristics of the Service, its sale price, payment method, and performance conditions.

• The BUYER acknowledges, declares, and undertakes that the personal information provided at the time of order is accurate and up to date.

• The BUYER acknowledges that they will not share their digital access information (username, password, private link, etc.) with third parties, and that the content is the intellectual property of the SELLER and may not be reproduced, copied, or shared without authorization.

ARTICLE 8 — INTELLECTUAL PROPERTY

All training materials, video/audio recordings, documents, program content, and site content provided within the scope of the Service are the intellectual property of the SELLER and/or the relevant rights holders. The BUYER acquires this content solely for personal use; it may not be reproduced, distributed, sold, or shared with third parties without the SELLER’s written permission.

ARTICLE 9 — DEFAULT PROVISIONS AND PAYMENT

Should the BUYER default on payments made by credit card, the BUYER shall pay interest under the credit card agreement between them and the card-issuing bank and shall be liable to the bank. In such a case, the relevant bank may resort to legal action, and the BUYER may be required to cover the costs and damages arising from the delay in payment of the debt.

ARTICLE 10 — RESOLUTION OF DISPUTES

For disputes arising from the implementation of this Contract, within the monetary limits announced annually by the Ministry of Trade, the Provincial/District Consumer Arbitration Committees at the BUYER’s place of residence or the place where the transaction was carried out — or, in places where no Consumer Arbitration Committee exists, the District Governor’s Office — shall have jurisdiction; for disputes exceeding the monetary limit, the Consumer Courts shall have jurisdiction.

As of 2026, the Provincial/District Consumer Arbitration Committees have jurisdiction over disputes valued below TRY 186,000. This amount is updated annually at the revaluation rate; it is recommended that the current amount be confirmed from the relevant announcements of the Ministry of Trade at the time of application.

ARTICLE 11 — EFFECTIVENESS

With respect to the order to be placed through the website, the BUYER acknowledges that they have read all the terms of this Contract, the preliminary information form, and any attached documents, understood their content, and approved them electronically. This Contract enters into force once the BUYER confirms the order and completes payment.

Order Date: [automatic/date]

Approval: The BUYER has approved this Contract electronically by checking the box on the order form stating “I have read, understood, and accept the Distance Sales Contract.”

This template is for general informational purposes; it should be adapted to the SELLER’s specific business model (if physical products are also sold, shipping/delivery clauses should be added) and should be reviewed by legal counsel before publication.